FAQ


Common Questions about progeCAD Before You Buy
  1. Can I get progeCAD in my native language?
  2. Can I use progeCAD in any country?
  3. progeCAD is a CAD program sold at one tenth of the price of rival products; how can its characteristics compare?
  4. In my line of work I need to use software applications which add specific functions to a generic CAD. Are there any applications for progeCAD?
  5. Does progeCAD support digitizers?
  6. I'm using the progeCAD Trial version, how do I get some help?
  7. Where can I find Support after I buy products?
  8. What are the minimum system requirements for progeCAD Professional IntelliCAD?
  9. How do I uninstall progeCAD IntelliCAD?





Can I get progeCAD in my native language?


While you can use practically any language for your progeCAD drawings, the program itself currently ships in English, Italian, Russian, German, and Simplified Chinese with French and Spanish soon to be released. Other languages should be available in the not to distant future.






Can I use progeCAD in any country?


you can purchase progeCAD almost for use almost anywhere in the world and travel practically anwhere and still use the program. You purchased it, we dont feel we have a right to tell you where you can use it. We do, however, prohibit sales to countries that are listed on the United States Trade Embargo list.






progeCAD is a CAD program sold at one tenth of the price of rival products; how can its characteristics compare?


Find out for yourself. All of our products allow you 30 days of FREE unfettered use. You can try all our applications for yourself and see if the products work for you! See our download now page for free trial version downloads of IntelliCAD software.






In my line of work I need to use software applications which add specific functions to a generic CAD. Are there any applications for progeCAD?


Thanks to progeCAD's powerful programming API (support for Automation programs), the construction of simple routines or complete and complex applications is very easy.
In particular, we develop low-cost packages aimed at various markets.
There are also available on the market third party products by companies other than ProgeSOFT North America.
Thanks to the high level of compatibility between the programming interfaces of progeCAD and AutoCAD, it is very easy to adapt existing applications to this platform.
Thanks to the increasing diffusion of IntelliCAD, we believe that many of the applications currently on the market for the AutoCAD platform will continue to be ported to progeCAD IntelliCAD.






Does progeCAD support digitizers?


YES! progeCAD supports most digitizers using the WinTab Windows drivers offering a menu and drawing area for your selections.






I'm using the progeCAD Trial version, how do I get some help?


Support for the trial version is available directly from the progeSOFT developers via a link from our customer support page!

More information on this topic at: index.pl?id=3380






Where can I find Support after I buy products?


See our customer support page which shows you support options and links to direct support from the progeSOFT developers.

More information on this topic at: index.pl?id=3380






What are the minimum system requirements for progeCAD Professional IntelliCAD?


Remember, these are the bare minimum requirements, if you suffer performance issues the most likely cause is a lack of system memory or processor speed for the type of drawings you are trying to produce.
Windows 2000, Windows XP, Windows Vista, Windows 7
Intel Pentium or more powerful processor (recommended)
256 MB RAM (minimum), 512 MB (recommended for complex drawings)
400 MB of free hard disk space

More information on this topic at: index.pl?id=50609






How do I uninstall progeCAD IntelliCAD?


progeCAD From 2008 upward:
Uninstall progeCAD ® from the PC so far used, through the the menu:
Start> Programs> progeCAD 200X pro ENG> Uninstall progeCAD Pro 200X
Choose how uninstall "Automatic".
NB. This procedure is also valid for all USB versions.

For earlier versions to progeCAD 2008 not USB version:
Uninstall progeCAD ® from the PC so far used, using the item in the menu:
Start> Programs> progeCAD 200X pro ENG> Uninstall progeCAD Pro 200X
Choose how uninstall "Automatic"
IMPORTANT: When you uninstall, the uninstall code (LTC) will be displayed during removal.



New User FAQ
  1. Can I use AutoCAD's fonts (the .SHX files) with ProgeCAD?
  2. While using the program, the pointer leaves a trail on the drawing area. How is it possible to eliminate this problem?
  3. When I open a drawing done with AutoCAD the text is not properly aligned. How can I solve this?
  4. The movement of the cursor on the drawing area is erratic; what can I do?
  5. I cannot print my drawings?
  6. Some print options are not available?
  7. Printing rotation doesn't work?





Can I use AutoCAD's fonts (the .SHX files) with ProgeCAD?


Anyone who owns a regular AutoCAD licence can use, besides the numerous fonts available with ProgeCAD, also the fonts supplied with AutoCAD.
To do this, open the Tools menu, under Options in Path/File, in Fonts add the fonts' installation path. For ex.: C:\Programmi\AutoCAD R14\Fonts. For the 2000 version of AutoCAD the simplex font can be found \Support directory. You can add this path too (For ex.: C:\AutoCAD LT 2000\Fonts;C:\AutoCAD LT 2000\Support) or copy this font to the folder \Fonts of AutoCAD 2000. This guarantees a perfect display of any project using the simplex.shx font.
If when ProgeCAD was installed on your PC an AutoCAD installation is already present, the font path will be automatically added to the standard ones.
The fonts used for the drawings text depend on the texts style.
With ProgeCAD it is possible to specify the font to be used in place of other fonts.
Sometimes it may be necessary to use only some types of font for a drawing, or to convert the fonts used into different fonts.
To this purpose the font mapping tables can be used.
If for example drawings are shared with other AutoCAD users, a font mapping table can be used in order to specify the alternative font ProgeCAD must use for the text originally created in a different font.
The font mapping table (FMP) is an ASCII file containing a font mapping for each line.
Each line contains the basic name of the font file (without the path) followed by a semicolon (;) and the name of the alternative font file with the relative extension (for example .shx or .ttf).
It is for example possible to type the following string in a font mapping table in order to specify that the romanc.shx font file must be substituted by the IC-romans.shx font file.

romanc.shx;IC-romans.shx

ProgeCAD comes with a default font mapping table included in the file ICAD.FMP, which is stored in the ProgeCAD folder.
This file can be modified with any ASCII text editor. It is also possible to specify a different table file in the Options dialogue box or by means of the FONTMAP system variable.

How to specify a font mapping table

1 From the Tools menu choose Options.
2 In the Paths/File list
3 Insert the mapping file name (.fmp) in the 'Font Identification' box

ProgeCAD's original setting uses icad.fmp; if no substitution of font is needed, delete or rename the ICAD.FMP file.
Also remember that...
Is it possible to use AutoCAD's fonts (the .SHX files) with ProgeCAD 2006?
Yes,ProgeCAD 2006 is compatible with AutoCAD fonts file .shx.
To do this, open the "Options" menu and select the "File Paths" tab; then add the fonts installation path under "fonts".
For ex: C:\Programmi\AutoCAD R14\fonts;c:\programmi\AutoCAD R14\support
If when ProgeCAD was installed on your PC an AutoCAD installation is already present, the font path will be automatically added to the standard ones.

If you have original AutoCAD Fonts and want to avoid font substitution of standard ones (Ex. ROMANS.SHX SIMPLEX.SHX)
You also must open the font mapping file, icad.fmp and either delete or comment out the line that makes a font substitution for your AutoCAD font.

For example, suppose you have simplex.shx located at C:\ACADFONT and you click on Tools on the menu bar and then Options to identify C:\ACADFONT as an alternate font directory. But when you open a drawing that uses simplex.shx, the program continues to substitute ic-simplex.shx.

The solution is to open icad.fmp with a text editing program and either delete the line simplex;ic-simplex.shx or comment it out so that it reads:

;simplex;ic-simplex.shx

Then the next time you launch the program it will no longer substitute ic-simplex.shx for simplex.shx.






While using the program, the pointer leaves a trail on the drawing area. How is it possible to eliminate this problem?


To eliminate this problem, it is necessary to reduce the hardware acceleration of the graphic hardware. To do this, in the Screen section of the Windows Control Panel, use the advanced settings relative to the graphic hardware's properties.






When I open a drawing done with AutoCAD the text is not properly aligned. How can I solve this?


It is a matter of font. The drawing opened uses an AutoCAD font. Anyone who owns a regular AutoCAD license can use, besides the numerous fonts available with ProgeCAD, also the fonts supplied with AutoCAD. Just open the Tools menu. Under Options in Path/File in Fonts, add the fonts' installation path. For ex.: C:\Program Files\AutoCAD R14\Fonts. For the 2000 version of AutoCAD the simplex font can be found in \Support directory. You can add this path too (For ex.: C:\AutoCAD LT 2000\Fonts;C:\AutoCAD LT 2000\Support) or copy this font to the folder \Fonts of AutoCAD 2000. This guarantees a perfect display of any project using the simplex.shx font.






The movement of the cursor on the drawing area is erratic; what can I do?


This is a problem that generally depends on the settings of the FlyOver snap (advanced snaps).
Fly over snaps are a special mode of object Snaps which allow a user of ProgeCAD to display immediately the relevant points of objects (endpoint, centre, midpoint, intersection, etc.).
For complex drawings (several drawn entities) or if a PC is not very fast, the use of this mode can overload the computer.
Should any problem arise, only one value at the time should be set (for ex. only End, Centre, Intersection, etc.); alternatively this function should be disabled and object Snaps should be used only when necessary by means of the relative toolbar.

To set the Object Snaps, position the cursor over the Esnap writing situated on the right at the bottom of the IntelliCAD screen and press the mouse's right button.
From the menu, select 'Settings'






I cannot print my drawings?


- Update your printer drivers from the website of printer's supplier
- Verify from drivers configuration, printer job is managed by the computer not by the printer. Some printers doesn't have enought memory for print drawing from IntelliCAD






Some print options are not available?


- Update your printer drivers from the website of printer's supplier
- If available, download and install an updated driver for printer supplier website.
- If IntelliCAD doesn't accept some settings available from your system driver, please try to set them directly from the control panel.- Update your printer drivers from the website of printer's supplier






Printing rotation doesn't work?


- Update your printer drivers from the website of printer's supplier
- System drivers shipped with operating systems, could be not full compatible with your printer, so some options supported by your printer, could be unavailable. If available, download and install an updated driver for printer supplier website.
- Landscape plot works



Customer FAQ
  1. Where can I download progeCAD if I need to get a backup?
  2. Where can I get a User Manual?
  3. The progeCAD software keeps asking for an authorization code but never sends me one in my email after I register. How can I get an authorization code?
  4. How do I register my progeCAD software?
  5. My Computer Crashed/I Bought a New Computer, the trial version is about to expire, how do I unlock progeCAD?
  6. How do I move a progeCAD License
  7. I had to replace my hard disk. How do I get my progeCAD back?





Where can I download progeCAD if I need to get a backup?


It is not necessary to download a new copy of progeCAD when you buy the software since you can simply register the trial version previously installed.

However, if, when you downloaded the first time you did not select save but rather run (in IE) then you may not have stored the install to your hard drive to eventually burn to a CD for backup.

You can easily get your download by going to the link provided in the email we returned to you with your serial number. If you have misplaced the email or having trouble locating it we have copied the download link below for your use.

As of the start of 2011 all customer's who purchased on our shopping cart will automatically have an account setup here, on the main website, which you can use the same way you use your account login on the shopping cart. For customer's purchasing before 2011, you will need to contact us and request an account be set up for your use in obtaining downloads from the members only download page.

Once you have joined and logged in you should end up on the Members Download Page under the Download page. Scan the page to find your particular version and then start your download. This time make sure you choose SAVE rather than RUN (if using IE) to allow you to save the file to your desktop so you can easily find it later.

After the download completes make sure you copy the file to a CD and keep it in a safe place with your serial number so you can re-install when something happens to your computer.

To install, simply double click the downloaded install file and the install process will begin. Follow the on-screen instructions to complete your progeCAD Installation.

Now, burn that install to a CD or copy to a USB drive and put it in a safe place for a backup.

More information on this topic at: http://www.progecad.us/index.pl?id=5237






Where can I get a User Manual?


the progeCAD user manual comes with progeCAD and is installed as a PDF file when you install progeCAD. Look for it in the help menu under "Printable Help". This over 700 page manual is also available printed and bound by visiting our progeCAD Shop and looking for the Printed Manual in the categories to the left.

More information on this topic at: /shop/index.php?cPath=41






The progeCAD software keeps asking for an authorization code but never sends me one in my email after I register. How can I get an authorization code?


You can obtain a code by registering your software. If you do not receive an authorization code via the email address you enter (only for progeCAD 2008 and older, 2009 does registration without email) you may need to use an alternate email as the server may not be able to get the email through to the email address you use. Remember that our email domain is not the same as the manufacturer who supplies the authorization code. If you have problems we recommend you use a gmail account which is free and can be signed up for easily. We know that domain will work. Other online email service providers have problems such as yahoo or AOL. If, after trying the alternate email address it still does not issue the authorization code you can use the fax option rather than online, and instead of faxing to progeSOFT, send us the file it produces and we can follow up with the manufacturer and they will issue a new authorization code manually.






How do I register my progeCAD software?


Registration is built into the products, via web, email or fax. To register your products you must have a valid serial number, and obtain an authorization code from progeSOFT. When you start up progeCAD select the button which says I have a serial number, register progeCAD. Make sure you are connected to the Internet and then provide the registration information requested. Your product should self register at that point.






My Computer Crashed/I Bought a New Computer, the trial version is about to expire, how do I unlock progeCAD?


To unlock progeCAD once you have moved or had to reinstall it, simply go through the registration process using your serial number. The serial number was sent to you when you purchase progeCAD by email.

If you have misplaced the serial number email we might be able to find your serial number if you care to contact us using the form provided via the contact icon at the bottom of this page. If we can not locate your serial number in our records we will need to contact the manufacturer to obtain it and it providing the number to you may take several days.






How do I move a progeCAD License


For progeCAD 2008 and later versions
Uninstall progeCAD ® from the PC so far used, using the item in the menu:
Start> Programs> progeCAD 200X pro ITA> Uninstall progeCAD Pro 200X
Choose how uninstall "Automatic"
licenses without USB key
Proceed to the new PC
Follow the wizard of registration to obtain a new authorization code
licenses with USB key
Proceed to the new PC
Start the registration process by completing the first mask, indicating the serial number.
When prompted to insert the USB key

For earlier versions to progeCAD 2008
Uninstall progeCAD ® from the PC so far used, using the item in the menu:
Start> Programs> progeCAD 200X pro ENG> Uninstall progeCAD Pro 200X
Choose how uninstall "Automatic"
licenses without USB key
IMPORTANT: Note the code uninstall (LTC) that appears when uninstalling
Proceed to the new PC
Follow the wizard of registration to obtain a new authorization code
Indicate when requested that the software has already been registered once
Enter the code uninstall (LTC) in the mask.
licenses with USB key
Proceed to the new PC
Start the registration process by completing the first mask, indicating the serial number.
When prompted to insert the USB key






I had to replace my hard disk. How do I get my progeCAD back?


progeCAD From 2008 onwards:
After reinstalled progeCAD start the registration process.
Follow the wizard of registration to obtain a new authorization code.

For progeCAD 2007: (license without key USB)
After reinstalled progeCAD start the registration process.
Then indicate that the software has already been registered.
Indicate that you do not have the code LTC and proceed following signs appear.
In this way, automatically receive a mail with the new CODE REGISTRATION.

For earlier versions to progeCAD 2007: (license without key USB)
After reinstalled progeCAD start the registration process.
Follow the incazioni as if it were the first registration.



Frequently Asked Technical Questions about IntelliCAD
  1. When my IntelliCAD drawing is opened the 'Document cannot be opened' error message appears. What should I do?
  2. I inserted a bitmap image in my drawing and now I cannot re-open it anymore. What should I do?
  3. I inserted an OLE Object and now I cannot open it anymore. What should I do?
  4. Text string have wrong fonts even if I copied them on my computer
  5. Where are print information stored?
  6. eUnsupportedCompressionScheme - Error inserting raster images .bmp or .tifeUnsupportedCompressionScheme - Error inserting raster images .bmp or .tif
  7. eUnsupportedCompressionScheme -Error inserting raster imageseUnsupportedCompressionScheme -Error inserting raster images
  8. I tried to open an AutoCAD drawing and my progeCAD disappeared, what can I do?
  9. I can't seem to use copy and paste to copy one drawing to another, what can I do?
  10. After I copy a drawing and paste it to a new drawing the linetypes are different, what should I do?
  11. How do I display the thickness of lines in my work area?
  12. How do I use my mouse to zoom and pan in a drawing?
  13. When I try and use the PDF printer there is no listing for the paper size I want to use. How can I add a new paper size to that printer?





When my IntelliCAD drawing is opened the 'Document cannot be opened' error message appears. What should I do?


See faq 13 and 14






I inserted a bitmap image in my drawing and now I cannot re-open it anymore. What should I do?


This problem arises from the use of the 'Paste Special' command used for inserting an image.
If you have this problem, you just need to delete the file with .vbi extension and the same name as your drawing found in the same directory as the .dwg file.
The drawing file can then be re-opened and the inserted bitmaps deleted.
To insert images without incurring into any problem, use 'Paste' or, better still, the commands of the 'Image Enabler' module found in the drop-down menus of ProgeCAD.
Image Enabler allows the user to have a control of images directly integrated within CAD and to set the parameters relative to light, transparency, position with respect to vectorial graphic entities (front, back), etc.






I inserted an OLE Object and now I cannot open it anymore. What should I do?


This problem arises when external references (Xrif) are used and its re-occurrence can be erratic.
It could happen even after opening and saving the drawing several times.
It relates to all OLE objects that can be inserted (images, Excel Spreadsheets, Word Documents, etc.)
If you have this problem, you just need to delete the file with .vbi extension and the same name as your drawing found in the same directory as the .dwg file.






Text string have wrong fonts even if I copied them on my computer


- Check if font path is right specified into IntelliCAD options. From Tools->Options choose Path/Files tab and insert the correct path for your fonts. You can add more differente path separeted with a semicolon ;
- IntelliCAD makes an automatical substitution of fonts not available, check file icad.fmp (it is stored into the IntelliCAD fonts directory), if a font substitution is present for one you have on disk, delete this row. Font substitution syntax is OriginalFont;OptionalFont






Where are print information stored?


Stored Into the system registry :
- 'Save changes to Layout' check box value
- 'Use Setting from' check box value
- Header and Footer
Stored into the drawing:
- Print Area
- Fit print area to size of page
- Scale
- Print origin
- Use Line Weight
- Printer
- Paper Landscape/Portrait
- Units
- Upside down set
Stored into CTB files :
- Pens color related to colors table
- Lineweight related to colors table
- Linetype






eUnsupportedCompressionScheme - Error inserting raster images .bmp or .tifeUnsupportedCompressionScheme - Error inserting raster images .bmp or .tif


Some Paint versions save .bmp and .tif images with a file format not compatible with Image Enabler
Possible solutions:
1) Save raster images with .png format
2) Save raster images with another image editor (Photoshop, Paintshop Pro, others) Some Paint versions save .bmp and .tif images with a file format not compatible with Image Enabler
Possible solutions:
1) Save raster images with .png format
2) Save raster images with another image editor (Photoshop, Paintshop Pro, others)






eUnsupportedCompressionScheme -Error inserting raster imageseUnsupportedCompressionScheme -Error inserting raster images


.tif images with LZW compression are incompatible with Image Enabler
Possible solutions:
1) Save raster images with .tif format without compression
2) Save raster images with .png format.tif images with LZW compression are incompatible with Image Enabler
Possible solutions:
1) Save raster images with .tif format without compression
2) Save raster images with .png format






I tried to open an AutoCAD drawing and my progeCAD disappeared, what can I do?


Despite what Autodesk claims, their products don't alway save their drawings without errors within their DWG files. Use the recover command from within progeCAD to "clean" up your AutoCAD drawings and then save and load them into progeCAD!






I can't seem to use copy and paste to copy one drawing to another, what can I do?


The reason could be that the drawing from which are copied entities was closed.
-- Make sure the file from which they were copied entities is still open.
-- If it proves closed: open the file of the drawing of origin, select entities to be copied from the Edit menu and choose "Copy" or "Copy with point basis."
-- Open or move in the drawing of destination without closing the drawing of origin, Edit menu and choose Paste "or" Paste in Coordinates original ".
NOTE
The right way to copy is always use the command "Copy" from the Edit menu.






After I copy a drawing and paste it to a new drawing the linetypes are different, what should I do?


The variable "LTSCALE" of the drawing has been set to a different value.
Check the value of variable "LTSCALE" in the drawing of origin, typing in the command bar: "LTSCALE" then press ENTER
Moving in the drawing of destination and repeat the operation of the preceding paragraph.
If the value of variable in the drawing of destination is different, change typing in the command bar the new value






How do I display the thickness of lines in my work area?


-- Click on the button "LWT" in the status bar of progeCAD ® to enable or disable the display of line width.
OR:
-- From the Tools menu, choose " Drawing Settings" .
-- Under the "Display", under the label "Change settings:" choose from: "lineweight."
-- Select the "display lineweights".
-- Exit the form confirming the button "Ok"






How do I use my mouse to zoom and pan in a drawing?


wheel of the Mouse
rotation -> Zoom IN and Zoon Out
pressed -> Pan in the active window
double-click -> Zoom Extension in the Active

CTRL + Left mouse button pressed -> 3D orbit in the window Enable
CTRL + SHIFT + Left Mouse button pressed -> Zoom IN and Zoon Out the window
CTRL + SHIFT + Right Mouse button pressed -> Pan in the Active
SHIFT + mouse-> Pan in the Active






When I try and use the PDF printer there is no listing for the paper size I want to use. How can I add a new paper size to that printer?


Adding Custom Page or Paper Sizes to Windows Applications

Go to the Windows control panel->printers and create a custom size paper for window applications...


URL:  https://www.progecad.us/index.pl?iid=3231
Printed on:  September 28, 2016 4:52 PM