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printer menu does not pull up

When I use the plot/print command nothing happens. It doesn't matter whether I enter it manually or use the button or select print from the drop down menu. It had been printing just fine until today. I have progecad professional 2011. I tried uninstalling and reinstalling nothing changed.
asked 1 year ago in progeCAD by Tracie316 / Level: Smart End of the Tape Measure (2 points)

1 Answer

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Dear progeCAD Customer,
we are only able to provide complete assistance with reference to the latest released progeCAD version, the 2014 Professional.
To solve the occurring issue, with reference to your progeCAD installation, we would advise you to follow this procedure:

1. Close progeCAD
2. Open the Windows"Start">"All Programs>"progeCAD">"Utility" menu and select the "Restore toolbar and menu" option
3. Select the desired profile (Default is the only available option in case you did not create another profile, otherwise select this one)
4. Select all the available options in addition to the already checked ones, do not check the first option if you created and selected  your personal profile
5. Follow the proposed procedure
6. Open progeCAD and check if the problem is solved

Please notice THIS WILL AFFECT ANY CHANGE PREVIOUSLY APPLIED to the progeCAD TOOLBARS and MENUS, that would be RESTORED to the DEFAULT configuration.

Thank you.

Best regards
answered 1 year ago by progeCAD / Level: Engineering Manager (3,668 points)

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